Posted 5/21/24: Root & Branch Oriental Medicine is a well-established acupuncture clinic in Hopkinton, MA, dedicated to helping patients achieve optimal health and well-being through Traditional Chinese Medicine. We are seeking a reliable and organized individual to join our team as a part-time Office Support Specialist. 3-4 Days 9-1 or 2.
Responsibilities:
- Patient Scheduling:
- Answer phones professionally and courteously.
- Manage text communications with patients
- Schedule appointments, handle cancellations, and reschedule as needed.
- Check patients in and out, collect co-pays, and process payments.
- Assist patients with any questions or concerns.
- Administrative Support:
- Manage email communication, including responding to patient inquiries and coordinating with providers.
- Maintain office supplies and reorder as necessary.
- Fill the water cooler and keep the waiting area tidy.
- Track and maintain inventory levels for needles, herbs, and other treatment supplies.
- (Potentially) Place orders with vendors as needed (with training).
- Clinic Maintenance (Mondays):
- Vacuum treatment rooms and common areas 2x/month.
- Change linens on all treatment tables weekly.
- Water plants and maintain a welcoming environment.
- Restock treatment rooms with supplies like needles, cotton balls, alcohol swabs, and Q-tips, paper towels, cleaning spray and wipes.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to prioritize tasks.
- Ability to work independently and as part of a team.
- Positive attitude and a passion for health and wellness (a plus!).
- Must not be a current or former patient of our clinic
- Mom’s hours! Flexible work schedule (3-4 days/week, 9:00 AM – 1 or 2:00 PM).
- Competitive pay, minimum starting pay is $18-20/hour
- Opportunity to learn about Traditional Chinese Medicine in a supportive environment.
To Apply:
Please submit your resume and cover letter to powerfulqi@gmail with Admin Position in the subject line